Customer Support
Context Help
If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up window will show up. It offers in-depth info about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can swiftly return to your work.
Video Tutorials
We have a rich selection of how-to videos demonstrating how to work with our Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the solution you need, check out our comprehensive FAQ database, which includes questions asked by real persons and provides practical solutions. We constantly "revamp" our FAQ database with new Q&A's so as to encompass all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the solution you searching for in the FAQ database either, you can touch base with our fantastic team of client support engineers available 24-7 and ready to help you with any issue. Each trouble ticket you send will be replied to within 60 minutes (the average response time being about twenty minutes), so you won't have to wait a long time to get your question answered.
